![]() Soon it’ll be as much as rent and no one to stop them from charging it. It’s getting more expensive and more like a shakedown than a payment for a service. I used to love them but now I want them to fail. When I look at my balance it’s at $0 and no options to pay this $43 or even show what that due amount is for. They also are trying to say I owe them $43. I had to pay double payments just to be able to make money again because I need my phone to earn money. It hadn’t even been two weeks since the pay date. After a week of not noticing it didn’t pay, they turned my service off and forced me to pay 2x the amount of my bill in order to receive service again. This time it charged an old expired card and couldn’t receive payment. If I pay in advance, when the pay date is up, it automatically charges me a second time. I didn’t sign up for autopay and don’t know how to turn it off. Recently they have been charging me twice. I feel he deserves recognition for his efforts to get me a lower price for my cable TV. I told him that I had really only had this current promotion for about 1 yearĪfter analyzing my situation he said that some codes on my account have not been updated and he was able to help me keep my cable box and, keep enjoying watching our local sports teams win here in Tampa Bay. He explained that promotional discounts normally expire in the same area after about 3 years. He asked me to give him a chance to look into the situation and I pointed out that on my letter it said current resident not my name on the top of the letter. ![]() I showed him the letter stating that my promotional discounts had expired and let him see my bill from the previous month confirming the discounts expiring today 4/28. The customer representative waited on me in the Spectrum office in Pinellas Park Florida. Made an appointment for taking my cable box back because of the increase and wanting to keep my internet because I get an ACP credit each month. Received a letter in the mail stating that my promotional discounts on my internet and TV package were expiring today 4/28. ![]()
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